Innovative Technology Solutions
For State And Local Government Agencies
State and local government agencies have unique technology needs that require innovative solutions. As a trusted technology partner for government agencies, Pharicode is committed to securing, modernizing, and advancing your agency’s technology investments.
ServiceNow helps state and local government agencies simplify and strengthen their IT workflows. The platform empowers government organizations to drive their digital transformation and improve citizen services with secure and intelligent technology.
As an Elite ServiceNow Partner, Pharicode has guided dozens of ServiceNow implementations for state and local agencies to support organizations in the efforts to modernize their IT solutions. Learn more about our ServiceNow services.
Microsoft Azure enables state and local agencies to modernize their legacy infrastructure to deliver citizen services efficiently, effectively, and securely. With Azure, agencies can innovate faster, and realize world-class security and compliance.
As a Microsoft Cloud Solution Provider and Microsoft Gold Partner, Pharicode has deep experience helping state and local agencies ensure success with the platform. Learn more about our Microsoft Azure turn-key services.
In the digital age, citizens expect their local governments to offer digital self-service solutions to resolve issues and request support. As seen in 2020, modernized infrastructure is essential to enable citizens to navigate difficult challenges and engage with and rely on their agencies during crises.
To meet and exceed this expectation, state and local governments must adopt innovative technology solutions that prioritize citizen engagement. Embracing digital citizen engagement solutions results in reduced operational costs, higher contact center efficiency, and increased revenue retention, and decreased employee turnover for state and local governments.
Legacy technology systems not only bog down the citizen experience but can also hinder the success of government employees. By embracing modern platforms like ServiceNow and Microsoft Azure, state and local governments can offer their employees top-of-line digital experiences that will improve operational efficiency, enable remote work, and boost employee morale.
Gone are the days of having to bounce within a dozen disparate systems to accomplish one task. Pharicode can configure workflows to reduce time to completion exponentially, all in one platform. With an empowered workforce, state and local governments can better serve citizens in need.
Digital transformation is far more comprehensive than adopting new technologies. Successful agency-wide digital transformation modernizes service delivery both internally and externally, to both citizens and employees. By delivering innovative, efficient, and secure IT solutions across an entire agency, state and local governments can dramatically improve their organization and better achieve their mission.